Amphenol High Speed & Commercial Products Group, a division of Amphenol, is a world leader providing interconnect solutions for the Information, Communications and Commercial electronics markets. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, networking, industrial, business equipment and automotive. With our global presence in R&D, manufacturing and sales, we are well positioned to support our customers wherever they operate.
We provide equal opportunities to all existing and prospective employees, recognizing that our future is dependent on their work quality, effectiveness and skils base. Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/ Gender Identity or National Origin.
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets. Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as well as cable assemblies for diverse applications including server, storage, data center, mobile, RF, networking, industrial, business equipment, and automotive.
Associate Account Manager/ Program Manager
The Account Manager will focus on customer advocacy, being the voice of the customer into the organization as well as the voice of Amphenol out to the customer, taking care of critical customer needs, interfacing and building relationships with external customers and providing customer support to Product Managers, Product Specialists, and other internal staff. The ideal candidate will possess excellent verbal and written English skills and possess a team player attitude with the desire and capacity to learn. Due to the nature of this position, an outgoing and detail-oriented person who is able to work under pressure would be best suited. Performance will be measured based on established annual objectives, and as applicable, feedback from internal and external stakeholders.
RESPONSIBILITIES:
This individual will have responsibility for several key OEM/ODM customers worldwide The position requires excellent communication skills with a substantial focus on customer care and marketing/business analysis.
Knowing your customers and their projects/products, understanding customers' critical demand and business environment
Supporting customer activities, resolving delivery, quality, inventory, and demand issues in an international and time sensitive environment
Handling requests from different stakeholders (sales, customers, ODM/CMs, and production team from multiple sites globally) with a data driven and analytical approach
Preparing monthly forecast for key accounts and providing forecast analysis
Collaborating with sales and product managers on RFQ negotiations (preparing internal RFQ files and proposals), participating in live negotiations with customer with a focus on maximizing market share and margins
Identifying customer market opportunities and developing market share objectives, working with sales, product management, and operations to achieve those objectives and resolve any shortfalls to the plan
Create presentations to deliver to top management
Travel as required by business need, up to 25%
QUALIFICATIONS:
The successful candidate will be skilled at working with a high level of detail and will be able to manage multiple tasks for customers in a time sensitive environment. Organizational skills and summarizing conclusions via data analysis is an important part of the position. To do so requires a good, working knowledge of Excel and PowerPoint and the ability to communicate effectively.
BS Degree in Marketing, Business, or related area
3+ years of experience in Marketing, Customer Service, Sales, Planning or Finance
1+ years of experience working in an electronic components manufacturing environment
Advanced PC Skills in MS Excel and PowerPoint. Working ability with V-lookups, Pivot Tables, and other more advanced excel skills
Ability to travel as needed, up to 25%
The Account Manager is the voice of the customer into the organization as well as the voice of Amphenol out to the customer. Reporting to Product Management, this highly visible role will have responsibility for large OEM customers within the Commercial Products Group. The position requires excellent communication skills but also has a substantial focus on demand management.
Preparing monthly and quarterly revenue projections for the account(s)
Forecast analysis and preparing book-to-ship estimates
Analyze demand profile with customers and operations to balance load within manufacturing sites.
Manage finished goods inventory and risk management (hubs).
Liaison between operations and front end to ensure high customer satisfaction.
The successful candidate will be skilled at working at a high level of detail and will be able to manage multiple tasks for customers in a time sensitive environment. You will also make presentations to top management; organizational skills and summarizing conclusions via data analysis is an important part of the position. To do so requires a good, working knowledge of Excel and PowerPoint and the ability to communicate effectively. Some travel may be required.
BS Degree in Industrial Engineering, Marketing, Business, or related area
3+ years of experience in Marketing, Customer Service, Planning (materials), or
Ability to effectively communicate across multiple functions internally and externally
Strong oral and written communications to provide high level customer service and build relationships
Detail-oriented with keen business acumen